Who We Are

Welcome to Easytraining.com  We are practical, down-to-earth consultants who go straight to the
heart of the problem and solve it.  This describes, in a few words, what you can expect from us.

Whether you have a problem to solve, or want to revise policies and procedures, create new material and tools, a better work environment, or specific training program, contact us so that we may begin working together to achieve your goal.

We hope you will find practical value in the articles on this site, which contain useful guidelines on several aspects of people management, training, and customer service.
For more targeted training, or one-on-one coaching contact us.

We specialize in hospitality operations, human resources, training design and delivery, employee motivation, and customer service. Our “hands on” consulting is based on successful experience.

Managers and business owners are in constant search for solutions to performance problems.

When dealing with the human element (customers and employees), especially in today’s insecure environment, with a shifting economy, creative solutions are required.  This is what you get from us.

We know how to “read the pulse” and go straight to the heart of issues.  No dillydallying or beating around the bush. We spell it straight out, presenting the right solutions.  We do it the right way or not at all and take pride in our integrity.

Working together with you, we will clarify corporate values and help you achieve objectives.   While working on a project, we share experience and know-how with your people, guiding them towards self-sufficiency.  Our work style usually creates excitement and a team spirit, leading to a high degree of employee motivation. Because of our “integrative” approach your people learn how to think in terms of the organization rather than only in terms of their limited scope of work.

Your business becomes “our” business, and your success, our success!

Our mission is to help you achieve, and even exceed, business goals and marketing objectives through strategic planning, effective people management, training and development.  We help bridge the gaps between: 

  • Employer and employee                    
  • Employee and employee
  • The company and its customers
  • What is and what should be.

Our background and specialization is in the field of hospitality. The web has broadened our vision and market covering different types of industries and organizations.  The principles of human resources management, training and development, and customer service apply across the board.  We simplify the many complex problems faced by managers.  This is why we chose Easytraining as our identity.  A word or two about the hospitality industry:

The hospitality industry is a service industry.  It consists of a wide variety of businesses and organizations, including health care, shopping malls, retail operations, ships and cruise lines, other type of transportation services, food and beverage services including restaurant operations, convention centers, golf clubs and sports facilities, entertainment complexes, and accommodation including hotels and resorts.  Our own background in the hotel industry includes several award-winning years with Hilton International Hotels, involving three hotel openings, covering most divisions and departments.

If you are a manager or individual who needs fast solutions related to people management, training, employee motivation, customer service, and career guidance, go to our Quick Assistance page where you can request a quick phone consultation service.